Facebook Was Working then Suddenly Stopped


#1

Facebook Was Working then Suddenly Stopped. Have tried resets/restoring, different browser, different settings, and switching back to RTMP from RTMPS. Nothing has worked. VLC preview is working and so is the VLC stream. But Facebook will no connect to the encoder. Have latest software/firmware. Using the Server as shown below;

RTMP Push URL: rtmps://live-api-s.facebook.com:443/rtmp/

Widows 10 / Chrome Browser and Firefox tried
Device ID:0A10180524000078
Device version:E265-20190424-HLS


#2

My dear friend

Please give me some screenshot of your FBE200 management interface.
Or let’s go to TeamViewer.

have a good day
Jimmy


#3

It looks like Facebook persistent stream key keeps changing every time we go live and thus the stream key has to be updated every time. Is there anyway to pair this encoder to Facebook so we don’t have to use a stream key?


#4

My dear friend

You can use a fixed stream key

have a good day
Jimmy


#5

We already use the persistent stream key as you showed. Are youtube stream always works without an issue but getting facebook to connect seems random. Today I see the stream key facebook has is the one we have in the FMUSER setup and I can preview the stream in the interface but facebook cannot seem to get started.


#6

My dear friend

Can you send me some screenshot of your FBE200 background management interface?
And Facebook’s push settings.
Tell me what your Internet upload bandwidth is.

have a good day
Jimmy