I have previously used a FBE200 to stream a HDMI signal from a laptop into a DISH Smartbox. It worked with no problems. We purchased some more units to do the same thing and are having an issue with the newer units. I don’t think it is a bad FBE200 because I tried 2 different ones and it is doing the same thing.
I am thinking it may be something with the firmware on the newer units. That’s preety much the only difference I see.
I found the firmware download page but it appears I can’t download the older version to try that. Is it possible to try the older firmware to see if that’s the problem or do you have a different suggestion?
The unit that works with no problems had a black case and shows firmware E264-20171121
The newer units have a red case and show firmware E265-20181214-HLS
Not sure what the HLS stands for can you tell me?
With the new one we get a picture that looks like a resolution problem. However all the settings programmed in the new units are exactly the same as the older unit. The laptop feeding the device is the same and we were testing them at the same smartbox location. The cables used were also the same.
I have attached some pictures and screen shots.