Fmuser Fu-15b - No Power on Front Read Out


#1

Hello there…

I recently purchased an Fmuser Fu-15b and had the entire system setup very quickly. I was broadcasting within 20 minutes. After my second attempt to broadcast, the power readout on the front display said 0 Watts. I tried to adjust settings under the Watt front menu and it’s at maximum (15W). The fan doesn’t spin and there is no broadcast even to a FM receiver in the same room. Can you help?

Cheers,

Ian


#2

My friend:

Could you send me some photo to me about the transmitter working?

have a good day.
tomlee


#3

Hello,

I ended up sending the broken FM Transmitter back via Amazon and purchased a new one. Now the new is having the same issue.

Can you help?

Ian


#4

Can anyone help me? This is the second FM transmitter with the same output problem.


#5

Anyone? Two broken transmitters? Is there a simple problem I’m missing?


#6

My friend:

What is the antenna you use ?


#7

I use the GP100 Antenna that was packaged with the transmitter. How will that make a difference? Especially since it worked fine for the first two weeks, then just stopped working… just like the first one I purchased.

Thanks!

Ian


#8

My friend:

Is there use same one antenna or different gp100 antenna ?


#9

My friend:

What is the frequency you usually use ?
Our engineer need it to find out the solution.

have a good day.
tomlee


#10

I have it set to 102.9 FM.


#11

So ,are you sure when you install antenna is use correct frequency Pole?
Which pole do you using?


#12

Hello, I’m using the correct frequency pole. Like I say, it was working, now it doesn’t.


#13

Hello. I’ve had two of the same unit not work. I can’t get any help. I’ve been trying to get help since May. Is there a customer service number?


#14

My friend:

Could you return it to us ? Where are you live country?


#15

I’m happy to return. I would like a new unit that works though. Where do I send it? Can you send me a new one first then I’ll return to malfunctioning one using the same packaging. I only need the unit, not the antenna, cables, or power supply.


#16

Ok

My we need your order information .
and we will give you a return address near you.


#17

Hello. I ordered it off of Amazon on May 16th. Just two weeks before I started this thread. Here’s the order number: 111-5432839-6776262

How can we move this along?

Ian


#18

Hi there. Really trying to get this fixed. It hasn’t worked since May. It’s the second one that’s broken. Please help.


#19

My friend:

1.try to call amazon call it back and return.
2.Could you send some antenna working place picture?

have a good day.
tomlee


#20

I can’t send it back to Amazon. I already sent one back. I had to send it back by June 6th, which is why I came to your forum to get help. The antennae isn’t the issue, it’s the unit itself. This is the second one that has broken and I NEED A REPLACEMENT or a FIX.

The ‘admin’ said he would give me a return address. Please help this get fixed.

Ian