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my fmuser fbe200 does not work

my fmuser fbe200 is not streaming I configure everything and nothing I have tried with several streaming platforms also with facebook and youtube and it does not work and I already update firmware

My dear friend

I need you to give me some information so that I can help you solve the problem well.
1.Screenshots of your encoder’s management interface
2.How do you need the encoder to work?
3.How do you connect the encoder?
4.You can take some clear pictures to me.

have a good bay
Jimmy