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Need help with issue 30 fps that change to 25 fps automaticly

Hello Support,

My FBE200 H.265 HLS encoder jumps from 30 fps to 25 fps automaticly and picture strobes , not playling smooth.
After i set it back to 30 it change again.
Is this a firmware issue?
attached my stream settings and firmware info
Need support asap
Thanks,
Alberto
FPS%20error

My dear friend

What resolution is your signal source?
Is it only 25 fps?
Or 1080i50?

have a good day
Jimmy

Hi Jimmy,

My source is 1080i60 @30fps and the encoder is set to fixed resolution not auto.
I have 2 encoder running and same happens on both.
After i config it back from 25 to 30 fps it change back to 25 fps after few hours.
Im running 2 channels on air and its very irritating when the picture strobes (not smooth).
Also my playout server is set to 1080i60 30 fps fixed.

Alberto

My dear friend

You can try the following settings to solve the screen flicker problem

  1. Enable de Deinterlace
  2. God set to 25
  3. Set your video source output resolution to 1080p

have a good day
Jimmy

Or let’s do TeamViewer?

Hi Jimmy,

Thanks for reply,
I set my source to 1280x720P60 and i dont see the issue anymore.
it stays on 30 fps. My stream set to 720P60 aswell.
i read the 8 steps to stop iptv streaming from freezing.

Alberto

I have the same issue - source is 1080p30 and it will randomly switch to 25 fps. Currently running version: E265-20190624-HLS.