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New User Needs Help

I’ve been unable to get the device to interface with my computer for the last 2 days. I have gone through both instruction booklets and your website with out success. Can you please help me get this working? I can set up a webex for you to remote in to my computer if you like.

I have FBE200 High Definition Streaming IPTV Encoder with Device which I need to set up fr YouTube live streaming.

My dear friend

I’m very sorry,My reply is slow
Because last two weeks was Chinese Spring Festival, I was on holiday

Can the fbe200 streaming to YouTube now?
I can use remote access to help you solve problems.

have a good day
Jimmy