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No audio from HDMI

i need to know what can be done for me…

i need a replacement unit

I did a reset to see if it will fix it but no…

If you are streaming HDCP content such as Sky Movies etc then audio will not work. You need to get a HDCP stripper. Before returning the unit try if not already an HDMI source that is HDCP free such as camera, laptop. Hope this is helpfull.