Weak solder on USB power - warranty information?


#1

I was able to get the FBE200 working and I’m very happy with it. Unfortunately the soldering on the USB power port were very weak and not reinforced like a standard power plug.

The result was that the USB power port broke off and needs to be re-soldered. How can I file for a warranty return?


#2

Will the Type M power connection operate on a 5V supply? Then I can run the unit on the DC power port from my USB battery using a different cable.


#3

I’ve confirmed a +5V Type M connector will power the H.264 units. It doesn’t need to be +12V.


#4

Hi my friend:

Sorry be late. The USB is design for a move use to use like portable charger, it is 5V.

and the DC12V is design for home use.

The USB 5V can not use same time with DC12V.

have a good day.
tomlee