Weak solder on USB power - warranty information?


I was able to get the FBE200 working and I’m very happy with it. Unfortunately the soldering on the USB power port were very weak and not reinforced like a standard power plug.

The result was that the USB power port broke off and needs to be re-soldered. How can I file for a warranty return?


Will the Type M power connection operate on a 5V supply? Then I can run the unit on the DC power port from my USB battery using a different cable.